Electronic appeals
Appeals from citizens, including individual entrepreneurs, and legal entities are considered in accordance with the requirements of the Law of the Republic of Belarus of July 18, 2011 No. 30-Z "On Appeals from Citizens and Legal Entities".
The law establishes that the submission of electronic appeals to government agencies and other government organizations and the receipt of responses (notifications) to them is carried out only through the state unified (integrated) republican information system for recording and processing appeals from citizens and legal entities.
User access to the system for recording and processing requests is provided via a website on the global computer network Internet at the address https://обращения.бел.
Before starting work, the applicant must register by filling out the registration form on the website page https://обращения.бел/register;
Registered users in the system of accounting and processing of requests:
- can submit electronic requests and receive responses (notifications) to them;
- view the list of submitted electronic requests and the status of their consideration;
- send information messages and requests for consultation on the functioning of the request accounting and processing system to the operator of the request accounting and processing system.
You can read about how to work with the appeals system in the help section https://обращения.бел/help